Delivery & Exchanges.

Freight Provider?

- Australia Post is currently our preferred freight provider, with all orders shipped the same business day.

- ShopJFM has no control of freight delays and take all necessary precautions to ensure the end user receives purchases in a timely manner.

Online Return Policy?

- Items must be returned within 30 days of dispatch.

- The returned items must be unworn, unwashed and in otherwise unused condition, with all original labels and tags attached.

- The returned items must be lodged in our Online Return Portal in order to be processed.

International Returns?

- All international returns will be processed for either Credit Gift Card or Refund only. We cannot process international returns for exchange.

- All international returns are at the cost of the customer and is non-refundable. Please use your preferred postage service to our Return address.

Faulty Items?

If you believe your item is faulty or damaged, please email info@joshfort.com prior to booking a return.